Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what would make nyjtimes.com more useful? Here is how to get hold of us and what happens once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to stand in for an actual answer. Including a short line on what your message is about helps us route it to the right person and reply faster, whether that is a question about a bonus offer, a correction to a review, or general feedback on the site.
We aim to respond within two working days. During busier periods it can take a little longer, and we appreciate the patience.
What We Can Help With
- Questions about a specific site — If you want more detail on how a welcome offer, wagering requirement, or payout method works for any operator we cover, ask and we will point you to the relevant information.
- Corrections and accuracy checks — Bonus terms, licensing status and banking options change. If something on the site looks outdated or wrong, flagging it helps us keep our comparisons accurate for other readers.
- Feedback on our rankings or methodology — If you disagree with how we have scored or ordered an option, or think we have missed something relevant, we want to hear the reasoning behind it.
- Content suggestions — Ideas for topics or comparisons you would find useful, including questions our existing pages do not answer.
- Partnership or editorial enquiries — If you represent an operator or a relevant organization and would like to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message. We can point you toward support resources, but if you need help right away, contact the National Problem Gambling Helpline at 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY (1-877-846-7369), both available at any time.
What Not to Expect From This Page
This contact page is for questions about our content, our reviews, and how we put comparisons together — it is not a substitute for an operator's own customer support. If you have an issue with an account, a deposit, or a withdrawal at a specific casino, that site's own live chat or support team will be able to help far more directly than we can. We can, however, tell you what to look for when judging whether a site's support is reliable in the first place, which is one of the factors we weigh when ranking options like the ones featured on this site.
A Note on Accuracy and Independence
We keep our reviews current by rechecking bonus terms, licensing status, and banking details as operators update them, and reader corrections are a genuine part of that process. Our rankings are based on editorial research, not on payments from the sites we cover — commercial relationships do not decide position on this site. If you have read something here that you believe misrepresents an offer or a site's terms, tell us and we will look into it.
If you are researching options outside New York, or comparing sites not licensed to operate here, our page on trusted non-GamStop casinos in the UK covers a different market and regulatory setup — worth a look if that is what you are after, though it is unrelated to New York eligibility rules.
Before You Play
New York currently regulates online sports betting but does not license online casino gaming within the state. Any operator's availability and legal standing can vary, so always check a site's own licensing information and terms before signing up, and treat any bonus figures as subject to wagering requirements, time limits, and eligibility conditions stated by the operator. Online casino gambling is intended for adults aged 21 and over. If gambling stops being fun or starts to feel like a problem, help is available through 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY.
We are glad to hear from readers at any stage of that process — before you sign up, while you are comparing offers, or after you have already tried a site we cover. Send us a message whenever something needs asking.